Discrimination email followup

Salam, Remember my Discrimination Complaint email? Well, I sent them another email once everything was fixed. Good morning, People in general usually make an effort to complain or send a message once something goes wrong, but also fail to proactively send a compliment in the case of something good happened. The minute I send that email complaining about the maltreatment received by one of your employees at ############# in Birmingham Alabama, I was bombarded with phone calls from all top managers , and #### herself called and gave me a genuine apology which made my day, then ######## kept calling to make sure I'm being taking care of. I would like to congratulate you on the superb staff, and thank you for solving my problem. __________________________________________ And here are the responses I got : 1- Thank you for recognizing the efforts made by our team at ###############, we will recognize the team for their efforts in this regard. 2- Thanks for sending this very kind note. I will share with senior management and the ####### team, _________________________________________ The funny part, is I get a visit from a friend who is also an Arab who has been living there for the past 8 years and he goes on describing the huge apartment complex I live in and then goes on saying and the reason I left because of one racist employee named ######??!!!!!!!!! LOL, Then I tell him how I dealt with the situation, and he was shocked. Well, we are looking into the matter and if we get one more Arab/Muslim who has been maltreated by the same person , we are going to FORMALY complain this time. Peace